SEND Local Offer

Information on local services and support available for children & young people with Special Educational Needs or Disabilities (SEND).

Welcome to Hartlepool Borough Council's Local Offer.

Welcome to Hartlepool Borough Council’s SEND Local Offer. This aims to bring together useful information, advice and guidance for children and young people 0-25 with special educational needs and disabilities (SEND) and their families.

We have worked closely with the SEND Partnership, including our Parent Carer Forum (1Hart, 1Mind, 1 Future) to develop this Local Offer.

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Disability Register

You Said, We Did

Neighbouring Authorities Local Offers

Support & Advice

Complaints Processes

Disability Register

Registering your child on the Disability Register is optional. They are not required to have an EHCP or a diagnosis. By registering on the disability register you could give you and your family the chance to influence and shape services. You can register your child or young person if they are:

  • aged 0 to 18 years;
  • experiencing development delay in one or more areas;
  • is likely to need support into adulthood; and
  • live in Hartlepool.


You can register by completing this form: Hartlepool Now :: Applications / Hartlepool Children’s Disability Register Application Form

If you require any further information, please contact: childrensdisabilityregister@hartlepool.gov.uk

You Said, We Did

We value your feedback and continually strive to ensure that your feedback is acted upon. This feedback report outlines the feedback we have received and our responses to this feedback.

Neighbouring Authorities Local Offers

Support & Advice

Education

This section contains information about educational provision available for children and young people with additional needs, and how their needs are identified, assessed and provided for.

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Support, Advice and Guidance

In this section you can find information on support available in Hartlepool, the North East and Nationally. This includes support groups, registered charities and organisations who can offer advice, including helplines.

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Complaints Processes

Ther may be times when you are unhappy about the services you receive from the local authority, education or health sector. Links to the relevant complaints processes are given below:

Local Authority

Including specific processes for children’s social care, adult’s social care and public health)

If you wish to comment on the service provided to you by Hartlepool Borough Council visit Complaints, Comments and Compliments | Complaints, Comments and Compliments | Hartlepool Borough Council

Education

Hartlepool schools will have their own individual policy for dealing with complaints in relation to the issues you are unhappy about in school.  To access these policies you will need to go to the school website in question. 

Health

Including links to PALS (Patient Advice and Liaison Service and Healthwatch)

If you would like to share feedback on any aspect of NHS care, treatment or service visit https://www.england.nhs.uk/contact-us/feedback-and-complaints/complaint/

Health – North East and North Cumbria ICB

If you are unhappy with the treatment or service that you, a relative or someone you care for has received from your local NHS visit Compliments and complaints | North East and North Cumbria NHS (northeastnorthcumbria.nhs.uk)

Register with us

Fill out the regsitration form below for updates on our in person and virtual classes and other types of support relevant to you! Please download and read the Consent Form before applying. 

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Register with us

Fill out the form below for updates on our in person and virtual classes and other types of support relevant to you! Please download and read the Consent Form before applying. 

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